Privacy Policy
1. Who we are
Brydge is operated by Brydge Sports Ltd, a company registered in England and Wales (company number 17310348), registered office 71-75 Shelton Street, London WC2H 9JQ. We are the data controller for the personal data described here. You can reach us at hello@brydgesports.com.
2. What this policy covers
This policy covers brydgesports.com and the Brydge mobile app. Some sections describe features of the app that are not available until it launches; they apply from the moment you start using that feature, and not before.
3. What we collect
- Waitlist. The email address you submit on this site. Nothing else.
- Account. Email address, password (stored hashed, never in readable form), and date of birth.
- Profile. Name, username, photo, nationality, position, current club, playing history, and anything else you choose to add. Most of this is visible to other users — that is the point of the product — so treat it as public.
- Recruiter verification. If you sign up as a scout, agent or coach: your club or agency and the credential numbers you give us (such as an FA number or FIFA agent licence), so we can check you are who you say before you can message players.
- Content. Videos, images and posts you upload, endorsements you give or receive, messages you send, and the AI match reports made from your videos.
- Connections and activity. Who you connect with, likes, comments and post views. When a verified recruiter opens a player’s profile, we record it, and the player can see that recruiter’s name and club.
- Reports. Reports you make or that are made about you, and any action we take on them.
- Payment. Subscriptions are billed through the Apple App Store, Google Play or our payment processor. We receive confirmation that a payment succeeded and what plan you are on. We never see or store your card number.
- Usage. Basic technical logs — device type, app version, timestamps, errors — used to keep the service working and to investigate abuse, and a notification token if you allow notifications.
4. Why we use it, and our legal basis
- To provide the service — creating your account, showing your profile to recruiters, delivering messages, analysing the match videos you submit, and answering recruiters’ Brydge AI searches. Legal basis: performance of our contract with you.
- To take payment for subscriptions. Legal basis: performance of our contract with you.
- To keep people safe — moderation, investigating reports, and protecting young users. Legal basis: legitimate interests, and our legal obligations where safeguarding is involved.
- To contact you about early access if you joined the waitlist. Legal basis: consent, which you can withdraw at any time.
5. Who we share it with
We do not sell your personal data, and we do not share it with third parties for their own marketing. We do use service providers who process data on our behalf under contract:
- Supabase — database, authentication and file storage.
- Vercel — website hosting.
- Apple, Google and our payment processor — subscription billing.
- Google (Gemini) — our AI provider. It receives: match videos you choose to submit for analysis, to produce your report; spoken Brydge AI questions, to turn them into text; and, when a recruiter asks Brydge AI a question, the profile details and shared match reports of the players who best match it, so it can write the answer. Players’ private details (such as date of birth and contact details) are never sent. Under Google’s terms for paid use, this data is not used to train its models.
- Resend — sending emails, such as account emails and safety alerts to our team.
- Expo, Apple and Google — delivering notifications to your phone.
- Sentry — crash reports, so we can fix errors. These are set up not to include your name, email or messages.
Some providers store data outside the UK. Where they do, transfers are covered by UK adequacy regulations or standard contractual clauses.
6. Users under 18
Brydge exists to get young players seen, so accounts for under-18s are expected — but they are treated differently. Verifiable parental or guardian consent is required before an under-18 account becomes active. A parent or guardian can ask to see, correct or delete their child’s data at any time by emailing us.
Until a parent or guardian has confirmed, an under-18’s profile does not appear in search, in Brydge AI answers or to recruiters. Under-18 accounts start private, and other people only ever see their region, never a precise location. Date of birth is stored privately. Other users, including recruiters, see only a year of birth or age group — never the full date. Recruiters must hold a verified account before they can message a player.
For players aged 16 or 17, the parent or guardian who confirmed the account: approves each recruiter before a chat can start; can read the player’s chats with recruiters from a private link; gets a daily email summary on days with new messages; and is emailed straight away if a message in one of those chats asks to meet or shares a phone number, email address or another app. To do this, we automatically check messages between recruiters and under-18 players for those things.
7. How long we keep it
Account and profile data is kept while your account is open and deleted within 30 days of you closing it, except where we must keep records longer by law — transaction records for tax purposes, and safeguarding reports. Waitlist emails are deleted once the app has launched, or as soon as you ask.
8. Your rights
Under UK data protection law you can ask us to give you a copy of your data, correct it, delete it, restrict how we use it, hand it to another service, or object to processing based on legitimate interests. Where we rely on consent, you can withdraw it at any time. Email hello@brydgesports.com and we will respond within one month.
If you think we have got it wrong, you can complain to the Information Commissioner’s Office at ico.org.uk. We would rather you came to us first.
9. Cookies
This website sets no tracking or advertising cookies. The detail is on our cookie policy page.
10. Changes
If we change this policy we will update the date at the top, and tell you in the app where the change materially affects you.
11. Contact
Questions about this policy, or any request about your data: hello@brydgesports.com. Other ways to reach us are on our contact page.